Judy, you really shouldn't encourage this kind of nonsense by acknowledging
it in any other than a negative way. When *you* build the
lots-of-bang-for-the-buck boats, you can do it your way (which, dear lady
would cost about $25,000 per copy if you indulge your penchant for overkill)
-- or the pissant's way. Until then, the wise person would either leave it
alone or deal with IM directly to (gently but persuasively?) suggest
changes.
Regards,
Bill Combs
-- WWP 19 #439 (Aug 1987) "Ursa Minor" Fort Walton Beach FL ttursine@earthlink.net http://home.earthlink.net/~ttursine -- It may be that your sole purpose in life is to serve as a warning to others> on 5/13/00 11:06 AM, DrJudyB@pacbell.net wrote:
> Ahoy all, > > In the defense of IM – they are nice folks, and honest too, and they DO > support the owners groups and owners of older boats. They build one hell of > a boat for the price. They don’t forget about the owners the day after the > boat leaves the factory even though it takes more time and trouble than it’s > worth to them monetarily. > > Having said that, I do have some gripes: > > I wish they would fix that damned brochure and the specs on their website. > We’ve been telling IM for years that the data is wrong. It’s incredible > that they still disseminate that info. That data comes from the brochures > printed by Joe Edwards, who owned the company from about 1978-1992. > > IM builds a good boat and they work hard to keep the cost down and the > quality high, but in my opinion, they’re being too cheap about their > advertising budget when they won’t spend the money to fix obviously > inaccurate data that is so central to the boat – like the boat > specifications! Or the owner’s manual, which is deplorably insufficient. > > As for not getting good advice from the person at the factory… some folks > are more knowledgeable than others. I would heartily suggest to them that > IM implement a policy that if the person answering the phone doesn’t know > the answer, they say so and make sure somebody who does know the answer > calls the customer back within a reasonable amount of time. They’re a > relatively small operation – they build other things besides the Potters – > and they have a very small staff. That helps keep the cost of the boats > down, but sometimes that backfires. > > I love the boats and think IM does a good job of building them – but an > inadequate job of educating folks on what the boats can do and how to take > care of them. Their promo stuff not only doesn’t work – it reflects badly > on them and actually hurts the reputation of the Potter boats. If it weren > ’t for the efforts of the owner’s groups IM wouldn’t be selling twice the > boats today than they were a few years ago. > > They need to devote some resources to new brochures, manuals, and > designing new ads. > > What is the REAL weight of a stock, empty P19 anyhow???? NOBODY KNOWS, not > me nor Jerry Barrilleax or anybody at IM. > > Grumpy because I was up late last night, > Judy B > Commodore, Potter Yachters > 1985 WWP-19 #266 > > -----Original Message----- > From: Alan Dimson-Doyle [mailto:addoyle@mediaone.net] > Sent: Saturday, May 13, 2000 8:22 AM > To: potters > Subject: [WWP] truth and integrity > > I have just finished perusing my latest issue of SCA. In it there is an ad > from IM which states, "One person can easily rig, launch, and sail away in > less than 10 minutes." At best, this is deceptive. > > About two weeks ago I called IM for some help on rigging. Specifically, I > asked about what the block on the end of the boom was for. The gentleman who > answered could only suggest that I contact the DPO. When I said they did > not know either, his response was, "Well we make a lot of different > set-ups...." His not knowing what the block was for was a little > disconcerting, but the real issue was the rather dismissive and unpleasant > way in which he talked. > > Lastly, I sent a response to Bruce Park who asked about sail area in which I > gave two websites that lists specs for the Potters. Judy, that endless > fountain of knowledge, responded to my message letting me know that most of > that information is not accurate. > > The question that runs through my mind is, how trustworthy are the people > who build the boats we sail on? I know I am going to get a zillion > responses saying they are great, but given what I have observed of IM > recently, it does give me pause and makes me a little nervous. To me the ad > is an outright lie, the phone call shows a lack of knowledgeable staff, and > the spec sheets demonstrate sloppiness and a lack of attention to detail. > My fear is that all this flows over into the building of their boats. > > My next step is to send a letter to IM stating all of the above. I guess my > reason for posting it here is to see if others have similar experiences OR > can give me info that will change how I see things AND/OR a need to vent and > think out what I am feelings. > > Thanks for listening. > Alan, P-19, "Molly Fay" > New Englander > _____ > > <http://click.egroups.com/1/4096/5/_/917698/_/958231205/> > GO.com. Click to find what you're looking for > <http://click.egroups.com/1/4096/5/_/917698/_/958231205/> > > _____ > > Post: WWPotter@egroups.com > Help: WWPotter-owner@egroups.com > > > [Non-text portions of this message have been removed] > > > ------------------------------------------------------------------------ > Special Offer-Earn 300 Points from MyPoints.com for trying @Backup > Get automatic protection and access to your important computer files. > Install today: > http://click.egroups.com/1/2344/5/_/917698/_/958234222/ > ------------------------------------------------------------------------ > > Post: WWPotter@egroups.com > Help: WWPotter-owner@egroups.com >
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